Digital Employee Experience Expert
Areas of Expertise
Employee Experience
Connecting human-centered digital solutions that elevate workplace culture, streamline processes, and empower employees to thrive at work.
Strategic Communication & Change Management
Shaping enterprise narratives and change strategies that connect people to purpose, foster transparency, and reinforce long-term, sustainable employee engagement.
Conversational AI
Spearheading the design and launch of enterprise AI assistants that deliver personalized support, reduce friction, and enhance user experiences.
Product Management
Translating employee needs into product enhancements by aligning cross-functional teams, defining goals, prioritizing execution, and optimizing success metrics.
Knowledge Management
Architecting intuitive knowledge ecosystems that surface critical information, improve search, and enable smarter decision-making and support across the employee lifecycle.
Content Strategy
Leading content governance and experience design to ensure content is accurate, accessible, and relevant; fostering a content accessibility mindset across organizations.
About Austin
I’m a digital employee experience expert with 10+ years of shaping intuitive, scalable solutions that connect people with the information they need - seamlessly and intelligently.
Blending content strategy, product management, and strategic communication, I’ve led global cross-functional initiatives and launched enterprise tools that empower employees and streamline operations.
My approach is grounded in empathy, analytics, and cross-functional collaboration, enabling today’s workforce to be more productive through smarter tools, clearer content, and intentional governance.
Get in touch!
Do you think I would be a good fit for an initiative or role at your company? Let me know!