Hello.

Austin, smiling, in a suit jacket and white shirt outdoors during sunset.

I help large global organizations keep their employees informed, engaged, and supported through a variety of content and communication strategies, combined with self‑service tools and AI. My approach is grounded in defining key success targets that can inform an actionable roadmap to achieve sustainable impact.

Check out my areas of expertise below or view my portfolio and resume for more about my experience. I look forward to connecting with you!

Digital Employee Experience
Delivering human-centered digital solutions that elevate workplace culture, streamline process, and empower employees to thrive at work.
Strategic Communication & Change Management
Shaping enterprise narratives and change strategies that connect people to purpose, foster transparency, and reinforce long-term, sustainable employee engagement.
Conversational AI
Spearheading the design and launch of enterprise AI assistants that deliver personalized support, reduce friction, and enhance user experiences.
Product Management
Translating employee needs into product enhancements by aligning cross-functional teams, defining goals, prioritizing execution, and optimizing success metrics.
Knowledge Management
Architecting intuitive knowledge ecosystems that surface critical information, improve search, and enable smarter decision-making and support across the employee lifecycle.
Content Strategy
Leading content governance and experience design to ensure content is accurate, accessible, and relevant; fostering a content accessibility mindset across organizations.

Areas of Expertise

Get in touch

Are you looking for consulting support or think I would be a good fit for an initiative or role at your company? Let me know!